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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Davis

July 23, 2024

5  out of  5
rating by Brenda Davis
"I have been dealing with Tim John's and Diana Doughton for such a long time that I can't remember being without them. When I need something about the house or cars when I call they will take up so much time with you and will make sure you understand. To me they are the " BEST"!!!"
We responded:
"You’ve made our day Mrs Davis! We’re thankful for you and your family and honored that you would take the time to recognize the great job that Diana does."
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Traci Owen

June 5, 2024

5  out of  5
rating by Traci Owen
"Tim Johns and his staff are always responsive and helpful. I would recommend his services to anyone."
We responded:
"Thanks so much for the kind words Traci! We’re thankful for you!"
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clinton.shaffer shaffer

June 4, 2024

5  out of  5
rating by clinton.shaffer shaffer
"Adjuster"
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Chesteen Mcwhorter

May 24, 2024

5  out of  5
rating by Chesteen Mcwhorter
"I highly recommend using Tim Johns for all your insurance needs. He truly cares about his clients and being their advocate in times of need."
We responded:
"Thank you so much for the kind words Mrs. McWhorter. We’re thankful for you and happy to help!"
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Russell Crumbley (Criminal Defense Lawyer)

April 29, 2024

5  out of  5
rating by Russell Crumbley (Criminal Defense Lawyer)
"Tim Johns is a fantastic insurance agent! We have been with him for years and it never fails that if an issue arises, he addresses it quickly and effectively. . A person would be foolish to search for an agent elsewhere."
We responded:
"We’re so thankful for you and your family and are honored you’d take time to encourage us with this review!"
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Ruthie Wilson Garrard

March 21, 2024

5  out of  5
rating by Ruthie Wilson Garrard
"We have used Tim & his office for a little over 6 years now! We love them! They are always so quick to respond and answer any and every question we have. They are always so transparent with us and are always quick to help. We have had windshield replacements, a finder benders, and have had to use our rental insurance with them. Each one of those issue were so seamlessly handled and so quickly resolved! Such a great State Farm team."
We responded:
"Thank you so much for taking the time to leave such a kind review, Ruthie. We are very thankful for you!"
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Robert McManus

March 13, 2024

5  out of  5
rating by Robert McManus
"Tim is a great guy. We have all of our properties, vehicles and more with him for the last 12 years."
We responded:
"Thanks so much for trusting us with so much Robert! Your loyalty means so much to us."
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Nancy Wooldridge

February 22, 2024

5  out of  5
rating by Nancy Wooldridge
"Tim Johns was very helpful in facilitating the processing of our auto vandalism/theft claims. He truly was "like a good neighbor" and we truly appreciate his assistance."
We responded:
"Thank you so much for the kind words Nancy. We’re thankful for you and the opportunity to help."
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Ramon Vega

February 13, 2024

5  out of  5
rating by Ramon Vega
"I know Tim Johns for many years, and he always go the extra mile to take care of needs with our cars. Tim and his team better than those Niners."
We responded:
"Thanks so much for the kind words, Ramon. We appreciate you and your family allowing us to serve you! "
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April Hensley

October 23, 2023

5  out of  5
rating by April Hensley
"I'm BEYOND thankful to have Tim Johns as my State Farm Agent. No matter the time or the day--his cheerful, helpful, knowledgeable, SPEEDY replies always get the job done! He also works tirelessly to help this single mom maintain a cost efficient plan for all of our cars and our home, while holding the best coverage. Tim does it all--and with a smile--to take care of his customers. 100/100!!"
We responded:
"Thank you for the kind words April! It means so much that you would take the time to post that. We appreciate you!!"
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Carlena Thigpen

October 18, 2023

5  out of  5
rating by Carlena Thigpen
"Tim Johns State Farm Insurance Agent is Awesome!!! The staff is very helpful, friendly and reliable and they don't drag their feet when and if you make a claim."
We responded:
"Thank you for the kind words Ms. Thigpen. We’re grateful for you!"
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Richard Potts

July 7, 2023

5  out of  5
rating by Richard Potts
"I’ve used this office for the past 6 years and have had a great experience."
We responded:
"Thanks so much Richard! We appreciate you."
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Max Bunn

June 1, 2023

5  out of  5
rating by Max Bunn
"Tim Johns and his team are great! They will work hard to serve you and help with all your insurance needs."
We responded:
"Thanks so much Max! We’re honored that you would choose us."
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Robert McManus

June 1, 2023

5  out of  5
rating by Robert McManus
"Great guy!"
We responded:
"That means a lot Robert! We’re thankful for you and your family."
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Erin

May 19, 2023

5  out of  5
rating by Erin
"If you are looking for someone you can trust will help you insure your families possessions you found the guy . He has treated me with respect , patience, kindness and has a lot of practical advice in helping me make decisions about what I need for me and my family and he is also very easy to talk to . This has been put to the test, for sure, with a recent run in with a deer among other things . My father always taught me when you find someone who proves time and time again that they are on your team and they are there for you when you need em you better keep them around ! TIM JOHNS is definatly a keeper !"
We responded:
"Thank you so much for the encouragement Erin! We’re blessed and thankful to be able to work with you. "
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Mike Turnbough

May 17, 2023

5  out of  5
rating by Mike Turnbough
"We are in the process of moving from Missouri to Alabama and Tim has been nothing but great in helping us with all of our insurance needs in Alabama. Thanks Tim!"
We responded:
"We’re so glad to have y’all in Alabama Mike! I’m thankful that you chose us to help with your insurance needs. It’s always a pleasure to talk with you."
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Kenneth Freeman

April 27, 2023

5  out of  5
rating by Kenneth Freeman
"Been with Tim for awhile now and he never fails to take care of my needs and fast Can’t say enough about Matt taking care of business when I was in the time of need Very top notch— best State Farm group to deal with. Mean Green is alright by me Gig em!! RTR"
We responded:
"We’re grateful for you Kenneth and really appreciate the kind words!"
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Mike Henderson

April 21, 2023

5  out of  5
rating by Mike Henderson
"Excellent agent!!!"
We responded:
"Thanks so much Mike. We’re thankful for you "
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Cort Gatliff

March 25, 2021

5  out of  5
rating by Cort Gatliff
"I've used Tim and his team for insurance for several years now. They have always been responsive, helpful, and friendly. I definitely recommend going with them!"
We responded:
"Thank you for taking the time to share your experience with our agency, Cort! We all strive to provide you with the customer care that you deserve and truly appreciate your feedback! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Griff West (Bucket)

January 10, 2020

5  out of  5
rating by Griff West (Bucket)
"Tim always takes great care of me and my wife."
We responded:
"Thank you Francis for the great review! We truly appreciate your support and are looking forward to many years working together!"
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Michael Johns

September 5, 2019

5  out of  5
rating by Michael Johns
"tim is nise"
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Ty Harris

May 23, 2019

5  out of  5
rating by Ty Harris
"I have known Tim and his family for many years. I fully trust Tim to handle all of our insurance needs. He and his staff offer excellent service. We have experienced several claims with State Farm and Tim has been there to guide me through them. It is great to have an agent that takes a personal interest in my account."
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Scott Moss

May 7, 2019

5  out of  5
rating by Scott Moss
"Tim is an excellent agent. He truly cares about his clients and does business the way it should be done."
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Kevin White

May 2, 2019

5  out of  5
rating by Kevin White
"Great service from a trusty agent"
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Jonathan Moy

August 12, 2018

5  out of  5
rating by Jonathan Moy
"Very friendly and helpful."